Qualify enquiries
Answer incoming questions, collect business needs and route qualified leads to your team. For payment products, vehicle offers and other services.
AI operations · Emerging markets
AI voice agents for customer and partner operations.
Handle inbound enquiries, qualify leads and follow up on unfinished tasks — in local languages, connected to your existing tools. Built for Africa, Latin America and other emerging markets.
Describe the task with AI Copilot. We help with scripts, local telephony and setup.
Built forPayments & fintechMobility & deliveryB2B servicesPartner networks
Solutions
From the first enquiry to the next completed task.
Complete onboarding
Follow up on missing information, unfinished applications and partner activation. Help customers and drivers take the next step.
Keep operations moving
Re-engage inactive partners, follow up on support and send payment reminders. Capture the outcome in your existing tools.
AI Copilot · Beta
Describe the outcome. Shape the workflow.
Start with a brief in plain language, not a complex flowchart. AI Copilot helps draft and refine scripts, qualification questions and campaign settings.
- DescribeTell the copilot your goal, market and audience.
- RefineAdjust questions, tone and follow-up rules through conversation.
- ReviewReview proposed changes with your team before applying them.
How it works
We handle the setup. You keep control.
You bring the process and local knowledge. We turn them into a tested calling workflow, connected to your operation.
Your local numbers
Connect your telephony provider or agree a local-number option for the market.
Scripts that fit the market
We prepare the dialogue, language and escalation rules with your team, then test before launch.
Results in your tools
Capture the call outcome, trigger the next action and hand off to your team with context.
Languages
Local conversations, not just translations.
We validate accents, terminology and language switching with your local team before launch. Arabic and Darija are scoped by market.
French
Francophone Africa
English
Across African markets
Spanish
Latin America
Portuguese
Brazil & Angola
Kiswahili
East Africa
Arabic & Darija
Market-specific setup
Priority markets
West Africa
Senegal · Côte d’Ivoire · Nigeria
Maghreb
Morocco · Algeria · Tunisia
East Africa
Kenya · Tanzania · Uganda
Southern Africa
Angola · Zambia · Zimbabwe · South Africa
Latin America
All Spanish-speaking markets · Brazil
Pilot & pricing
Make the economics work before you scale.
Automation needs to make sense even where local labour is affordable. We compare the full cost per completed task with your current process, including telephony and setup.
Agree a fixed scope
One market, one use case, a limited group of partners and a price agreed before launch.
Run a focused pilot
A typical four-week plan: prepare, test, call and compare. Timing depends on local telephony and integrations.
Expand on evidence
Review contact rates, completed tasks and cost per result. Rollout pricing depends on volume, market and languages.
Let’s talk operations
Which conversations could move your business forward?
Tell us your market, incoming enquiries or follow-up task. We’ll help define one practical pilot.
hello@vokesa.com